Amazon India to hire 20,000 temporary staff in customer service to serve global customers – Times of India: NEW DELHI: E-commerce main Amazon India on Sunday mentioned it’s providing near 20,000 ‘seasonal’ or momentary employment alternatives in its customer support (CS) organisation to assist prospects in India and globally with a seamless on-line purchasing expertise.
Amazon India to hire 20,000 temporary staff in customer service to serve global customers – Times of India
The brand new momentary positions- being added to satisfy the anticipated demand in buyer visitors within the subsequent six months- are open in Hyderabad, Pune, Coimbatore, Noida, Kolkata, Jaipur, Chandigarh, Mangaluru, Indore, Bhopal and Lucknow, Amazon India mentioned in an announcement.
Many of the positions are a part of Amazon’s ‘Digital Buyer Service’ programme that gives versatile work-from-home choices, it added.
The brand new positions will see associates help buyer companies by e-mail, chat, social media and telephone. The eligibility standards for these positions embody having minimal academic qualification of 12th commonplace move and proficiency in English, Hindi, Tamil, Telugu or Kannada.
Based mostly on the candidates’ efficiency in addition to enterprise wants, a proportion of the present momentary positions are more likely to be transformed into everlasting positions in the direction of the top of the yr, Amazon India mentioned.
“We’re constantly evaluating hiring wants throughout the customer support organisation in response to the rising buyer demand. We estimate that buyer visitors will additional scale up over the subsequent six months with the onset of Indian and international vacation seasons,” Amazon India Director (Buyer Service) Akshay Prabhu mentioned.
He added that new seasonal positions will present candidates job safety and livelihood throughout these unprecedented instances.
Earlier this yr, Amazon had introduced that it plans to create a million new jobs in India by 2025 by continued investments in know-how, infrastructure, and its logistics community. The roles– created each immediately and not directly– can be throughout industries, together with info know-how, ability improvement, content material creation, retail, logistics, and manufacturing, and is along with the 7 lakh jobs Amazon’s investments have enabled over the past seven years in India.
In Might this yr, Amazon India had introduced including 50,000 seasonal roles throughout its warehousing and supply community to satisfy the surge in on-line demand for merchandise after easing of the lockdown that had been put in place in view of the coronavirus pandemic.