Money-lending apps need stricter scrutiny: Experts – Times of India


NEW DELHI: Digital platforms just like the Google Play Retailer shouldn’t host lending apps with out strict scrutiny, fintech specialists say.
Many such apps have come beneath the highlight for predatory behaviour, which incorporates harassing, abusing and threatening debtors for compensation.
In November 2019, Google launched a brand new developer coverage, which mandated that apps that provide loans with a compensation interval of lower than 60 days wouldn’t be allowed on the Play Retailer.
It additionally requested mortgage apps to reveal the minimal and most interval for compensation, the rate of interest plus charges, and the overall value of the mortgage. Consultants say these insurance policies must be additional strengthened.
Srikanth L, a coordinator at Cashless Shopper, a citizen-led initiative to lift consciousness round digital transactions, has studied 750 lending apps on Play Retailer and located that solely 90 of them present their workplace handle.
“It’s important for apps uploaded on Play Retailer to have a privateness coverage. However there isn’t a requirement for builders to offer an handle. It could be very easy for Google to mandate an handle that exists in Google Maps as a precondition for importing mortgage apps, which might make it tougher for fly-by-night operators,” mentioned Srikanth.
He mentioned though the Reserve Financial institution of India (RBI) has mandated that on-line lending be regulated, there’s a clear “lack of supervision” in terms of lending apps. “There are honest code practices which were laid down, however there isn’t a one to watch if these practices are being adopted.”
In keeping with Srikanth, there’s an pressing want for a regulatory arm of the federal government that appears on the digital ecosystem. “Within the absence of a data protection regulation, customers are left weak. The Data Protection Authority, proposed within the Personal Data Protection Bill, might have served because the regulatory physique to supervise monetary apps as nicely, however there isn’t a such provision proper now.”
Suman Kar, CEO of Banbreach, a cybersecurity consultancy, informed TOI that predatory lending is meant to be curbed by the Usurious Loans Act, 1918, that caps most curiosity at 30%. However most micro-finance and bank card firms cost a lot greater charges. In keeping with Kar, whereas shoppers can nonetheless increase complaints about regulated transactions, rogue lending apps have been largely ignored.
In keeping with fintech specialists, organisations that lend cash to the general public should be accepted by RBI, however these ‘rogue’ on-line lending modules function in a coverage vacuum.
“When such apps got here to mild, the RBI issued a round mandating sure necessities for the safety of customers. The rules mandate that digital lending platforms (DLPs) should disclose the names of the banks/NBFCs backing them, and the banks/NBFCs backing them should disclose the names of DLPs related to them on their web sites,” mentioned Asheeta Regidi, fintech coverage head at Cashfree, a fee gateway.
“We have to stop conventional banks and NBFCs from forming clandestine partnerships with such (dangerous) actors,” Kar added.
In keeping with Regidi, customers can increase complaints relating to ‘rogue’ lending apps by means of the RBI Sachet platform, a web based portal that gathers “data relating to any unauthorised acceptance of deposits/ cash by means of completely different schemes by any entity.”
Drop apps, say cops
Lately, Telangana Police busted a number of rackets involving fraudulent mortgage apps providing credit score to customers at exceptionally excessive charges.
The police had additionally requested Google to take away 158 apps from Play Retailer. Google didn’t reply to TOI’s request for an announcement concerning the police’s demand.



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